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Now that you’ve enjoyed your visit to thedresscode, why not recommend us to a friend.

FAQs & Thank You's

What methods of payment do you accept?

thedresscode accepts Visa, Visa Delta, Visa Electron, Maestro within the United Kingdom, MasterCard and Solo.

What currencies do you accept?

thedresscode accepts payment in Sterling.

How quickly will I receive my order?

If the goods are in stock we aim to despatch within 2 working days.  However, please allow additional time for fulfillment of orders during peak season.

What are your delivery charges?

Please see Terms and Conditions.

Do you deliver overseas?

Yes we do, please see International Delivery Charges in Terms and Conditions.

Can I return an item?

Any goods purchased can be returned within fourteen days of delivery. Prior to returning the item you must obtain a Returns Authorisation Code for the return. This can be obtained by sending an email to: returns@thedresscode.co.uk.  

Please give us the following details:

  • The invoice number
  • The product being returned
  • The reason for returning the product
  • Do you require an exchange or a refund?

Goods must be returned within seven working days of the Returns Authorisation Code being issued otherwise the Returns Authorisation Code will be cancelled.

Once you have received the Returns Authorisation Code we will send you a Returns Form and a Returns Envelope, please complete the form and return your product to us – the item must be unused and in its original box with the security seal on the garment intact. Please ensure that you send returned goods by recorded delivery as thedresscode cannot be responsible for items lost in the post.

Will I receive a full refund for goods returned?

Goods returned for a refund (unless faulty) will be subject to the deduction of carriage charges.

Goods returned for exchange (unless faulty) will be subject to additional delivery charges.

Faulty goods returned will be refunded in full if a replacement product is not requested.

PLEASE NOTE

All products are inspected for quality control prior to shipment.

How do I know what size I am?

Please refer to thedresscode size guide for assistance.

Thank You’s

thedresscode would like to thank:

 Papa Razzi for the loan of their fabulous magazine clutches. 

For further details please contact: www.papa-razzi.co.uk